At DailyOTC, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit or make a purchase from www.dailyotc.com (the “Site”), or contact our support team.
When you place an order, create an account, subscribe, or contact support, we may collect:
Name
Email address
Phone number (if provided)
Shipping and billing address
Order details (items purchased, quantities, order history)
Messages you send to us (support requests, emails, chat)
Payment information: Payments are processed by third-party payment providers. We do not store full payment card numbers. We may receive limited payment-related information (e.g., payment status, last 4 digits, payment method type, transaction ID) depending on the provider.
When you use the Site, we may automatically collect:
IP address
Browser type, device type, operating system
Referring/exit pages and URLs
Pages viewed, time spent, and click activity
Approximate location (derived from IP)
Cookies and similar tracking identifiers
We use your information to:
Process and fulfill orders, including shipping updates and delivery support
Provide customer service, respond to inquiries, and troubleshoot issues
Operate the Site, maintain security, and prevent fraud/abuse
Improve performance and user experience, including analytics and troubleshooting
Send service communications (order confirmations, shipping updates, policy changes)
Send marketing communications where permitted (you can opt out anytime)
We do not sell or rent your personal information. We may share information only as needed with trusted service providers, such as:
Payment processors (to process transactions)
Shipping carriers and fulfillment partners (to pack, ship, and deliver orders internationally)
Website/hosting and IT providers (to keep the Site running)
Analytics providers (to understand Site usage and improve performance)
Fraud prevention and security tools (to reduce risk and protect customers)
These providers are permitted to use your information only to perform services for us and are expected to protect it.
We may also disclose information if required to comply with law, respond to lawful requests, enforce our terms, or protect our rights and users.
DailyOTC supports international fulfillment. If you place an order, your information may be processed in, and shared with service providers in, countries outside your own (for example, where fulfillment, hosting, or customer support operations are located). We take reasonable steps to ensure appropriate safeguards are in place when information is transferred.
We use cookies and similar technologies to:
Remember preferences and cart/session activity
Enable core site functions (checkout, security)
Analyze traffic and performance
Personalize content and improve the shopping experience
You can control cookies through your browser settings. Disabling cookies may affect certain Site features (like cart and checkout).
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no online service is completely secure. You use the Site at your own risk.
We keep personal information only as long as necessary to:
Fulfill orders and provide customer support
Maintain business records (including accounting and tax)
Prevent fraud and enforce agreements
Comply with legal obligations
When information is no longer needed, we take reasonable steps to delete or anonymize it.
Depending on your location, you may have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your information
Object to or restrict certain processing
Opt out of marketing emails at any time (via the unsubscribe link)
To submit a request, contact us at dailyotc@proton.me. We may need to verify your identity before processing certain requests.
DailyOTC is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided information to us, contact us and we will take steps to delete it.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Effective date.” Continued use of the Site after changes means you accept the updated policy.
For privacy questions or requests, contact:
📧 dailyotc@proton.me
